NLO Good Practice

Structure of NLO network

The NLO network consists of (at least) one NLO per member state.NLO network

Anyone with interest and expertise on NIS can act as NLO. Typically an NLO:  

  • Works in the field of NIS, either in the public sector (ministry), or the IT/Telecom sector.
  • Is well-connected in the field of NIS  and has a large network of relevant contacts in the field.

In coordination with the MB representative it may be decided to apoint multiple NLOs for one country – particularly when the country is large or when there are multiple distinct communities (private, public, e.g.).

Good practices

  • Community building: 
    • NLOs maintain and grow a contact list or mailing list of relevant experts in NIS.
    • Besides a mailinglist social media networks (Linkedin, Twitter could also be used)
  • Dissemination/information:
    • ENISA keeps NLOs informed about activities, news, et cetera.
    • Periodically (every 2-3 months)  NLOs send an update about ENISA’s activities to the local community.
  • Surveys:
    •  For specific projects ENISA may run surveys to NLOs.
    • NLOs forward the survey to the local community.
  • Calls for participation:
    • For specific projects may want to involve experts and send a call for participation in expert groups. 
    • NLOs forward these calls to the local community.  
  • Feedback from local communities:
    • NLOs collect feedback from the local community on ENISA work program
    • NLOs collect ideas about ongoing NIS issues (playing out nationally)
    • Periodically ENISA collects this feedback and sends it to the PSG and MB for consideration.